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Developing your conflict competence [electronic resource] : a hands-on guide for leaders, managers, facilitators, and teams / Craig E. Runde, Tim A. Flanagan.

By: Runde, Craig E, 1951- [author.].
Contributor(s): Flanagan, Tim A, 1955- [author.] | Center for Creative Leadership.
Series: Jossey-Bass business & management series: Publisher: San Francisco, Calif. : Jossey-Bass, c2010Description: x, 270 p. : ill.ISBN: 9780470588185 (e-book).Subject(s): Conflict management | Interpersonal conflict | Business and Management | Management & management techniques | Business & Management | Personnel & human resources managementGenre/Form: Electronic books.Online resources: View this item online Also available in printed form ISBN 9780470505465Summary: A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. "Developing Your Conflict Competence is a practical book that offers a hands on resource for leaders, managers, team members, and everyone within an organization who wants to sharpen their skills and learn to respond to conflict with confidence. This third book in the "conflict competent" series is filled with tips, checklists, exercises, and illustrative stories that offer insight into the nature of conflict and show how to handle conflict successfully." "Throughout the book, authors Craig Runde and Tim Fl
Holdings
Item type Current library Call number Status Notes Date due Barcode
e-book e-book Digital Library Digital Library Browns ebook 658.314 EBOOK (Browse shelf(Opens below)) Not for loan Use your City Account login details. 3230280937

At foot of title: Center for Creative Leadership.

Includes bibliographical references and index.

A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. "Developing Your Conflict Competence is a practical book that offers a hands on resource for leaders, managers, team members, and everyone within an organization who wants to sharpen their skills and learn to respond to conflict with confidence. This third book in the "conflict competent" series is filled with tips, checklists, exercises, and illustrative stories that offer insight into the nature of conflict and show how to handle conflict successfully." "Throughout the book, authors Craig Runde and Tim Fl

Also available in printed form ISBN 9780470505465

Electronic reproduction. Askews and Holts. Mode of access: World Wide Web.

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