500 tips for communicating with the public [electronic resource] / Maggie Kindred and Michael Kindred.
By: Kindred, Maggie [author.]
.
Contributor(s): Kindred, Michael [author.].
Publisher: London ; Philadelphia, PA : Jessica Kingsley, 2011Description: 159 p.Content type: text Media type: computer Carrier type: online resourceISBN: 9780857004000 (e-book).Subject(s): Communication | Oral communication | Business communication | Social interaction | Society | Social work | Social counselling & advice services | Psychology | Nursing | Psychotherapy: counsellingGenre/Form: Electronic books.Online resources: View this item online Also available in printed form ISBN 9781849051750Summary: This is a light-hearted, easily digestible guide with a wealth of handy hints for communicating with the public. This is a light-hearted, easily digestible guide with a wealth of handy hints and tips for the helping professions when they have to communicate with the public. For those in the helping professions, communicating with the public can sometimes be a challenge, and different skills are needed to those used when communicating with friends and family. This book addresses these issues by providing hundreds of tips on how to communicate with the public, covering topics such as managing conflict, assertiveness, feelings, listening and boundaries. It also includes guidance on reflection, supervision, confidentiality and anti-discrimination. The book uses a fun and accessible approach, making the advice easy to read and then put into practice. This handy guide will be invaluable to a range of practitioners in the helping professions including health visitors, social care workers, probation officers and teachers, as well as any other professional looking for tips on how to communicate effectively.
| Item type | Current library | Call number | Status | Notes | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
e-book
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Digital Library Digital Library Browns ebook | 153.6 EBOOK (Browse shelf(Opens below)) | Not for loan | Use your City Account login details. | 3230222606 |
Formerly CIP. Uk
This is a light-hearted, easily digestible guide with a wealth of handy hints for communicating with the public. This is a light-hearted, easily digestible guide with a wealth of handy hints and tips for the helping professions when they have to communicate with the public. For those in the helping professions, communicating with the public can sometimes be a challenge, and different skills are needed to those used when communicating with friends and family. This book addresses these issues by providing hundreds of tips on how to communicate with the public, covering topics such as managing conflict, assertiveness, feelings, listening and boundaries. It also includes guidance on reflection, supervision, confidentiality and anti-discrimination. The book uses a fun and accessible approach, making the advice easy to read and then put into practice. This handy guide will be invaluable to a range of practitioners in the helping professions including health visitors, social care workers, probation officers and teachers, as well as any other professional looking for tips on how to communicate effectively.
Also available in printed form ISBN 9781849051750
Electronic reproduction. Askews and Holts. Mode of access: World Wide Web.
