Reengineering retail :  the future of selling in a post-digital works / 
Doug Stephens ;foreword by Joseph Pine. 
 - x, 276 pages :  illustrations ;  24 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781927958810 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling --Forecasting<br/>Retail trade--Forecasting<br/>Consumer behavior<br/>Consumption (Economics)