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21.
How to lead / Jo Owen.

by Owen, Jo.

Edition: 3rd ed.Publisher: Harlow : Prentice Hall, 2011Availability: Items available for loan: City Campus Library (1). Location(s): Level 5 Lending 658.409 OWE.
22.
Not bosses but leaders : how to lead the way to success / John Adair.

by Adair, John Eric, 1934- [author.].

Edition: Third editionPublisher: London : Kogan Page, 2009Copyright date: ©2009Availability: Items available for loan: City Campus Library (1). Location(s): Level 5 Lending 658.409 ADA.
23.
The McKinsey way : using the techniques of the world's top strategic consultants to help you and your business / Ethan M. Rasiel.

by Rasiel, Ethan M.

Publisher: London : McGraw-Hill, 1999Availability: Items available for loan: City Campus Library (1). Location(s): Level 5 Lending 658 RAS.
24.
Human resource management / Derek Torrington, Laura Hall, Stephen Taylor.

by Torrington, Derek | Hall, Laura | Taylor, Stephen.

Edition: 8th ed.Publisher: Harlow: Pearson, 2011Availability: Items available for loan: City Campus Library (3). Location(s): Level 5 Lending 658.3 TOR.
25.
Fundamentals of human resource management / Alan Price.

by Price, Alan.

Publisher: Andover: Cengage Learning, 2011Availability: Items available for loan: City Campus Library (1). Location(s): Level 5 Lending 658.3 PRI.
26.
Human resource management in organisations : the theory and practice of high performance / Izabela Robinson.

by Robinson, Izabela | Chartered Institute of Personnel and Development.

Publisher: London : Chartered Institute of Personnel and Development, 2006Availability: Items available for loan: City Campus Library (1). Location(s): Level 5 Lending 658.3 ROB.
27.
The theory of hospitality and catering : for levels 3 and 4 / by David Foskett, Patricia Paskins.

by Foskett, David, 1951- [author.] | Paskins, Patricia [author.].

Edition: Twelth edition.Publisher: London : Hodder Education, 2011Copyright date: ©2011Availability: Items available for loan: City Campus Library (4). Location(s): Level 5 Lending 647.95 FOS.
28.
Armstrong's handbook of strategic human resource management / Michael Armstrong.

by Armstrong, Michael, 1928- | Armstrong, Michael, 1928-. Strategic human resource management.

Edition: 5th ed.Publisher: London : Kogan Page, c2011Availability: Items available for loan: City Campus Library (3). Location(s): Level 5 Lending 658.301 ARM.
29.
Assertiveness at work : a practical guide to handling awkward situations / Ken Back and Kate Back.

by Back, Ken [author.] | Back, Kate [author.].

Edition: 3rd editionPublisher: London : McGraw-Hill, 2005Availability: Items available for loan: City Campus Library (1). Location(s): Level 4 Lending 158.26 BAC.
30.
Managing quality service in hospitality : how organizations achieve excellence in the guest experience / Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton.

by Ford, Robert C | Sturman, Michael C. (Michael Craig) | Heaton, Cherrill P.

Publisher: [Andover] : Cengage Learning, 2012Availability: Items available for loan: City Campus Library (1). Location(s): Level 5 Lending 647.940 FOR.
31.
Hospitality marketing : principles and practice / David Bowie and Francis Buttle.

by Bowie, David, 1951- [author.] | Buttle, Francis [author.].

Edition: Second edition.Publisher: Oxford : Elsevier/Butterworth-Heinemann, 2011Copyright date: ©2011Availability: Items available for loan: City Campus Library (2). Location(s): Level 5 Lending 647.068 BOW.
32.
Preventing stress in organizations : how to develop positive managers / Emma Donaldson-Feilder, Joanna Yarker and Rachel Lewis.

by Donaldson-Feilder, Emma [author.] | Yarker, Joanna [author.] | Lewis, Rachel, 1973- [author.].

Publisher: Chichester : Wiley-Blackwell, 2011Copyright date: ©2011Availability: Items available for loan: City Campus Library (1). Location(s): Level 5 Lending 658.409 DON.
33.
Tourist customer service satisfaction : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.

by Noe, Francis P, 1939- | Uysal, Muzaffer | Magnini, Vincent P.

Publisher: Oxon : Routledge, 2010Availability: Items available for loan: City Campus Library (1). Location(s): Level 5 Lending 647.94 NOE.
34.
Human resource management for the hospitality and tourism industries / by Dennis Nickson.

by Nickson, Dennis.

Edition: 2nd ed.Publisher: London : Routledge, 2013Availability: Items available for loan: City Campus Library (2). Location(s): Level 5 Lending 647.940 NIC.
35.
Essentials of management : a concise introduction / David Boddy.

by Boddy, David.

Publisher: Harlow : Pearson, 2012Availability: Items available for loan: City Campus Library (1). Location(s): Level 5 Lending 658 BOD.
36.
Key concepts in hospitality management / edited by Roy C. Wood.

by Wood, Roy C, 1959-.

Publisher: London : SAGE, 2013Availability: Items available for loan: City Campus Library (1). Location(s): Level 5 Lending 647.940 WOO.
37.
Human resource management in the hospitality industry : a guide to best practice / Michael J. Boella and Steven Goss-Turner.

by Boella, M. J. (Michael John) | Goss-Turner, Steven.

Edition: 9th ed.Publisher: London : Routledge, 2013Availability: Items available for loan: City Campus Library (1). Location(s): Level 5 Lending 647.2 BOE.
38.
Human resource management : the key concepts / edited by Chris Rowley and Keith Jackson.

by Rowley, Chris, 1959- | Jackson, Keith, 1957-.

Publisher: Abington : Routledge, 2011Availability: Items available for loan: City Campus Library (1). Location(s): Level 5 Lending 658.3 ROW.
39.
Managing human resources : human resource management in transition / edited by Stephen Bach and Martin R. Edwards.

by Bach, Stephen, 1963- [editor.] | Edwards, Martin R [editor.].

Edition: Fifth edition.Publisher: Chichester : John Wiley & Sons, 2013Copyright date: ©2013Availability: Items available for loan: City Campus Library (1). Location(s): Level 5 Lending 658.300 BAC.
40.
Developing skills for business leadership / edited by Gillian Watson and Stefanie C. Reissner.

by Watson, Gillian (Gillian Elizabeth) [editor.] | Reissner, Stefanie [editor.] | Chartered Institute of Personnel and Development [publisher.].

Publisher: London : Chartered Institute of Personnel and Development, 2010Copyright date: ©2010Availability: Items available for loan: City Campus Library (1). Location(s): Level 5 Lending 658.409 WAT.
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